We make sure you have everything you need to ensure all visitors have a fast user experience. Improve site speed by automatically identifying and easily understanding what's slowing it down.
Before we start we need more specific information on the exact problem you're having and need to get some logons from you too.
Once we have access to your site, we take a backup then work through an extensive checklist to uncover the underlying cause of your website's slow time. There's usually one or two specific reasons why your site is running so slow or big optimization opportunities.
Roughly half our customers have a really slow loading site and want it fixed, the other half already have a fast website but want it running as fast as humanly possible!
Usually we'll need an administrator level Website logon and FTP or Cpanel access.
Once we've done an initial analysis of your site we can fix anything that's broken or slowing down your speed and implement any big optimization opportunities.
Once we've fixed the cause of the slowness we can then focus on making your site as fast as reasonably possible.
In this final stage we'll reconfigure your website settings to improve your image size and compression, optimize your caching and tweak your database for maximum speed. These incremental gains can have a surprising impact on load speed.
For most websites we also recommend using Cloudflare. It's a website acceleration service and content delivery network with 100s of servers worldwide. This means that no matter where in the world your customers access your site, they will always get the fastest possible load times.
This is an optional part of the website Speed Fix, but it's highly recommended as it can reduce the remaining load time by up to another 50% AND for the majority of sites we work on, the free plan is all you need.
Once we have all the information we need, it usually takes 2-5 business days for us to work through the entire process. Bigger sites may need some back and forth and usually take a little longer.Sites with a HUGE number of images may also take a few days longer as often it can take 24-48 hours just to optimize the images.
On good quality hosting your site load time will sit in the 1 to 3 second range once our work is complete (most sites we work on start with a load time of over 10 seconds).
In a perfect world we want the site loading in under 1 second in the country it's hosted in. That's the magical number where the site load feels instant. Not all sites can achieve this as third party code like Facebook pixels, Livechat and other marketing tools slow down most sites.
We always do a complete back-up of your website before we get to work using backup from servers and major changes with potential downtime risks will be discussed with you before they happen.
There are optimizations we implement that do carry some risk, such as HTTP/2 push support. These are optional and you can choose not to have us implement these.
We use Pingdom, Google page insights and GTMetrix as they are the most recommended website speed testing platforms.
That depends.
If you're using Bluehost, Godaddy, Hostgator, A Small Orange or any other EIG owned company you'll probably need to move to get your site loading super fast. The only way cheap companies make any money on those $3-5/month hosting plans is to stack 10,000 other websites on the same server and run the server as hard as possible.
We find that we can get sites running on these services down to a passable 3-5 second load time BUT the site will struggle to handle more than a handful of simultaneous users at a time.
When it comes to hosting you get what you pay for - it's unreasonable to expect a high quality service when you pay more for a coffee than you do for an entire month of hosting or 1-2 clicks on your Adwords or Facebook ads.
Typically we'll recommend Cloudways, AWS for customers on a poor quality web host but any of the hosts on our Fastest Website Hosting list will have your site loading fast.
The logons we need are website administrator level password, FTP or Cpanel access and domain registrar logon for your Cloudflare/CDN migration.
If you’re not comfortable sharing your domain registrar logon (which is completely understandable) we can give you the DNS servers to point your domain at once we’re ready to switch over to Cloudflare.
Yes, ofcourse we do sign NDA stating your data will be kept only for backup purpose and will be handed over to you once the entire process is completed. We don't store, reuse, distribute our clients data and we honor client-codepiller privilege where we will never disclose your data to anyone.